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Monday - Friday: 8:30 am - 5:00 pm

SCREEN PRINTING • EMBROIDERY • GRAPHIC DESIGN • BANNERS • BUSINESS CARDS • FLAGS • VEHICLE GRAPHICS • VEHICLE WRAPS AND MORE

Education

Silly Toast Designs will try to educate you and answer as many of your questions as possible regarding printing sizes, colors, files, ink types and more.

Art Specs

What’s the best file format?

We prefer to have the art sent to us at the size you actually want it printed on the shirt, especially if it’s a raster image. Also, we typically prefer to get the file that the art was created in.

Ideal Formats: .ai, .eps, .pdf

Text: Please make sure to “Convert text to outlines” so we don’t need to worry about us having the font. You can also send us the fonts with the artwork if you don't know how to convert text to outlines.

If the file is full color or raster:

We like to get the files in .png with a transparent background at the actual output size. We can also work with .psd or .tiff files at 300 DPI. If the files are too large to upload, you can share with us by sending them to us for FREE using WeTransfer.com (send to artwork@sillytoast.com), or you can contact our staff with any questions!

For artwork you provide, we will charge $10.00. This should cover most spot color separations and us setting up registration for films. If the art is a full color process or simulated process print, we may need to charge to do the color separations for you. If this is the case you will be notified prior to placing your order. Our average cost to color separate a 7 color simulated process job is approximately $50 per hour if we have the high resolution .PNG with Transparent background.

Art Approval

We require all art approval through email. It’s extremely important that you thoroughly review your mockup before approving it. We print to the mockup! We will not be responsible for errors, misspelling, or otherwise in approved digital mockups and artwork. One apparel is printed, it is yours to keep. So please be careful!

Colors

Color is a tricky thing. It can look different from monitor to monitor, printer to printer, or poly to cotton. Because of this, the best way to do the color dance with us is via a Pantone color book. The colors printed in a Pantone (aka PMS) book are regulated and as close to accurate as two people (you and us) are going to see at the same time. Please give us your PMS color codes, and we will match it for you. We charge $30 a color for this.

If you are not really that particular about your tan or turquoise, our stock color chart is for you! When you contact us about your order just let us know which color you prefer. Picking a stock color from our chart is free.

Ink Types

There are several types of inks on the market. We pride ourselves on using the highest quality inks available, hand mixed to the perfect consistency to create the softest feel and brightest color possible. The feel of the ink, referred to in our industry as hand is mostly dictated by the type of ink we use.

Plastisol

This is the standard in the industry. It is a plastic or PVC based ink in which the ink sits on top of the fabric, with little to no absorption into the textile. It has a matte or glossy finish and its thicker consistency makes it suitable for almost any fabric.

Water Based

Water based ink is eco-friendly and extremely soft to the touch. It dyes the actual fibers of the garment, changing the actual textile. However, it’s hard to achieve a good opacity, making it very underwhelming on darker fabrics. More recent developments of these inks do have a thicker feel so we can print them on dark shirts, but they still have a pretty hefty hand if we are stacking a lot of ink on the shirt. These inks have more of a matte finish.

Press Checks

Due to the process involved in screen printing, we do not make samples of any item. We do, however, offer a press check (also known as a strike off). During a press check, our customer (that’s you!) stops by our shop to see the first print of their item. It comes with parameters!! Alterations to the color of ink or slight changes to the location of the print can be made without affecting turnaround time. Any and all other changes will affect your turnaround time, and in some cases, drastic changes during a press check will result in an additional 7-10 business days.

Not local to us?? That’s okay! We can do a what we call a “photo check.” That’s when we give you a 10 minute window to send a quick picture of the first print for your approval. It does come with the same few parameters! Once the pic is sent, you’ll have 10 minutes to approve or make changes. Not every aspect can be changed without adding time to your turnaround. You can change: 1. color -OR- 2. placement. Artwork or size changes will change your delivery date, just simply due to the time involved in making those type of changes.

Rest assured, we will always make it just like the mockup. So, in every case, for every job, the best thing you can do is study your mockup and only approve if you are totally satisfied with it.

Press Marks

When we print textiles, sometimes we use a lot of pressure to get the ink through the screen consistently. This can create an indentation in the textile that we call a press mark. Not all shirts show press marks! And not all designs require enough pressure to make the indent in the first place. However, good news, press marks are not permanent! They are no longer visible after the first wash, and in most cases can be removed by rubbing the shirt with a damp washcloth. Because they are sometimes unavoidable, and altogether removable, Silly Toast Designs does not consider press marks an issue. Hence, we will offer no re-prints or issue refunds due to press marks.

Print Areas

We can print just about anywhere on your garment. We can even print on things like bulk fabric, bandanas, towels, and more. But how big can we print?

Max Print Size: 16" Wide x 17" Tall"

Just because we can print that large, doesn't mean the print will fit onto your garment(s).

Printing Over Seams & Zippers

To have a perfect print, a flat surface is required. If the surface isn’t flat, the ink cannot lay down in an even and uniform manner. In our screen printing shop, we run into this issue when printing over zippers and seams. That doesn’t mean we CAN’T or WON’T print these types of orders, it just means that the ink on the print will pool in some places and be missing in other places. It is impossible to get a perfect print. These imperfections are due to the surface being bumpy, and are not predictable. They may be different each time we print it! Please be aware of this if you choose to order this type of design. We will not refund or exchange any bad pooling or missing ink printed items.

Spoilage

Custom printing is an art form. We do our very very best to deliver your exact quantity ordered. That being said, there are many things that can go wrong in the order and print process that are not in our control. Silly Toast Designs will not be held responsible for spoilage on up to 3% of the order total. In some cases, extra garments will be included in an order. These are extras we supply in an attempt to keep spoilage percentages as low as possible. However, this can also mean a shortage of up to 3% on your order. When we order and receive your product, prior to printing and upon completion of your order, all the garments are counted (That's right - we count your items three times), and if the order is short we will credit back your account as soon as we send out the order.

We realize that sometimes exact quantities are needed, so please let us know when placing your order. This may also add days to your turnaround time. We also recommend ordering a few extras to account for this.

Turnaround Times

Our typical turnaround time is 7-10 business days. This time begins when ALL of the following has been completed (and NOT BEFORE they are ALL completed):

  • your order is paid
  • all details of your artwork have been decided
  • shirt decisions have been finalized
  • your mockup has been approved

If you make ANY changes, it will definitely add to your turnaround time, as we are not superheroes. In some cases, we may have to add a fee to process certain changes, because your order has already begun production, or because your shirts have already arrived. In short, changing things after approval is really really hard and expensive and please don’t do it!! Please please do your best to finalize all the details with plenty of time!!!

Additional services such as de-tagging or inside tagging will add time to your turnaround, simply because they take time to accomplish! They are as follows:

  • De-tagging: 2 days added to production time
  • Inside tagging: 2 days added
  • 4 or more designs in one order: an additional day per design
  • Poly-bagging: 2 days added
  • Fulfillment: 2-3 days added

Rush Orders

If you need your order in less than 7 business days, please call us! We do keep room in our schedule for rush orders, and it might be possible. It just depends on how quick you need it, and how time intensive your order is. We’ll do our best!

There is an additional charge for rush orders. The cost breakdown is shown below. Please note that the final price is determined based on the day you submit your order with ALL artwork (if you have it - otherwise, we can create it for you), along with the complete list of styles of apparel, sizes and quantities for your order.

  • 5 business day turnaround: 15% increase of total
  • 4 business day turnaround: 30% increase of total
  • 3 business day turnaround: 50% increase of total
  • 2 business day turnaround: 75% increase of total
  • Same business day turnaround: 100% increase of total